In-Person Training


AZPOST Approved

*Students will be required to attend all 3 days to receive AZPOST certificate

Presented by:

Anne Balboni, ICISF Instructor

Dates: July 27th-29th, 2022

Time: 8:00AM-5:00PM Daily


Location: Lake Havasu City Police Department

2360 McCulloch Blvd N.
Lake Havasu City, AZ 86303


About the Course

Course Description:

This 3-day course combines ALL of the content of ICISF’s Assisting Individuals in Crisis & Group Crisis Intervention courses.

Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first aid”. Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, this course will prepare participants to understand a wide range of crisis intervention services for both the individual and for groups. Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.

This course is designed for anyone in the fields of Business & Industry Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.

Program Highlights:

·        Psychological crisis and psychological crisis intervention

·        Resistance, resiliency, recovery continuum

·        Critical incident stress management

·        Evidence-based practice

·        Basic crisis communication techniques

·        Common psychological and behavioral crisis reactions

·        Putative and empirically-derived mechanisms

·        SAFER-Revised model

·        Suicide intervention

·        Relevant research findings

·        Large group crisis interventions

·        Small group crisis interventions

·        Adverse outcome associated with crisis intervention

·        Critical Incident Stress Debriefing (CISD)

Fee: FREE per attendee

Space is limited to up to 40 attendees

(80%+ sworn, 20%- civilian staff) on first come, first serve basis!

CLICK HERE TO REGISTER - Larry Allen, Training Coordinator, allenl@lhcaz.gov, Phone (928) 855-1171


The following information will need to be provided for each attendee:


  • Name

  • Phone Number

  • Email Address

  • Agency







About the Instructor

B. Anne Balboni, PsyD, EMT IC

Dr. Anne Balboni is the state coordinator & clinical director of the state wide Rhode Island Critical Incident Stress Management TEAM, Inc. Anne earned a Masters in Education, a Masters in Counseling and a Doctorate in Psychology. Anne serves as a member of the ICISF Board of Directors as well as ICISF faculty member, authoring the CISM Applications with Children’s course. She is an ICISF approved instructor for many ICISF classes. Anne has presented on crisis intervention topics internationally as well as assisted numerous groups in the development of crisis response teams. Dr. Balboni is a member of the Rhode Island Disaster Mental Health Task Force and serves as adjunct faculty at the Community College of Rhode Island in their Emergency Management \ Homeland Security Program. She has over forty five years experience in the field of education, twenty-eight years as an EMT and twenty one years as an EMT instructor. Private practice includes CISM intervention, education & consultation with emergency service organizations, veteran’s organizations, schools & industry. Anne is board certified in traumatic stress and credentialed as a Diplomate with the American Academy of Experts in Traumatic Stress. She is a member of the International Association of Traumatic Stress Specialists.