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CONFLICT MANAGEMENT: DEALING WITH DIFFICULT PERSONALITIES
Presented By:
Dr. Katherine (Katie) Kuhlman
Course Description:
Any workplace is full of different personalities, and public safety agencies are no different. This webinar will focus on the different players within the workplace, team styles, and approaches to dealing with conflict. Strategies for conflict resolution will be discussed, as well as communication skills for managing different personalities and types of conflict. **AZPOST Approved**